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Shipping & Returns

Shipping

Delivery Tracking is included on all orders at our cost.

We usually ship within 1-2 business days contingent upon how many orders we are processing, occasionally an item may be on back order and will take 3-4 business days. Please contact us for delivery times. 
 
If item is a special order item or large item, additional processing time might be required.

We usually ship USPS. All Shipping costs on the website is based upon USPS prices. Not all items can be ship via USPS. We will contact you if that is the case. Additional charges might apply.

All orders that include a valid e-mail address will be sent an order confirmation of price by email, upon order confirmation. This is usually followed by a shipping notification. For most orders the shipping notification includes ship date, carrier and tracking number (if applicable).


WE HAVE THE RIGHT TO REFUSE ANY ORDER OF ANY TYPE FOR WHATEVER REASON.

Alaska and Hawaii must be shipped UPS Air or USPS. PO Box and APO must be ship via USPS and additional charges will apply.

Actual Shipping Charges applies to orders calcuated on website that needs to be ship via USPS. Additional Processing Time is required for those type of orders.

Shipping delays caused beyond the shipper's (UPS, Federal Express, USPS, etc.) including, but not limited to, the following:  the unavailability or refusal of a persona to accept delivery of the shipment; acts of God; Public authorities actuing with actual or apparent authority on the premises; acts or omissions of customs or similar authorities; riots, strikes, or other labor disputes; civil commotions, disruptions in air or ground transportation networks such as weather phenomena; and natural disasters, shall not be our responsiblitiy. Please contact the shipping company directly. The shipping company does not provide refund for shipping for these above cases, and nor can we for shipping charges if your packaged does not get delivered.

Returns

Defective/Damage Merchandise Policy
Please examine the outer box and all contents immediately upon receipt for any signs of defective/damage. All damage claims must be initiated within 5 days of delivery. Please e-mail us at support@chromebolt.com so that we can initiate a claim with the carrier. Defective/damaged merchandise can ONLY be replaced. No refunds will be accepted on merchandise that arrives defective or damaged.

Return Policy
Notify us by e-mail of your desire to return your purchase at support@chromebolt.com. We will issue you a return authorization number and email you our return address. You can return items in only new condition within 30 days and we will refund your money or exchange the item subject to return policy below. No refunds or exchanges on items that packaging has been opened and cannot be resold as new. We will issue refunds for the product only. Items purchased will have actual shipping charges deducted from the refund in addition to a 10% or $5 restocking fee, whichever is larger, on all merchandise returned. Why Do We Charge A Restocking Fee? The Restocking Fee helps reduce the "lending library" effect where some people "buy" things just to try them with no intention of keeping the item. Customers will incur the expense for returning the item.

No Refunds or exchanges for items in the categories below:

  • OVERSIZE ITEMS
  • ITEMS OVER 50 LBS.
  • ITEMS THAT ARE REQURE SPECIAL DELIVERY
  • For your protection, please send your return via a shipping service that can be tracked, such as UPS or Fedex. We cannot guarantee refunds for returns sent via a non-trackable method such as USPS (First Class). Please include the RA number on the outside of the shipping package near the return address label and return packages to:

    RA #____________ (email us for RA #)
    ChromeBolt
    4343 N. Andrews Ave.
    Fort Lauderdale, Fl. 33309

    Products that arrive at our docks without a return authorization number, or do not meet the conditions set on our return policy will be refused or returned and will not be issued credit.

    Product Warranties
    Products come with a manufacturer's warranty. No other warranties are expressed or implied. For warranty service, you must contact the manufacturer's authorized warranty service station closest to you. This information is available either with the material shipped with the product, or from the manufacturer directly.

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